1. Definitions

Atelier Diversis – Tailoring workshop of the Foundation for abandoned children, with headquarters in Ghimbav , Braşov County , Pietii Street No. 180 , CIF 7811611 , organized under Romanian law .

SITE - Domain atelierdiversis.ro and its subdomains .

CONTENT has the following definition:

- all information on the site can be visited, viewed or otherwise accessed through the use of digital equipment;

- the content of any e- mail sent to users or its customers by Atelier DIVERSIS by electronic means and / or any other means of communication available ;

- any information communicated by any means by an employee or collaborator of Atelier DIVERSIS USER or customer, according to the contact information specified by him or not ;

- information regarding products, services and / or tariffs Atelier DIVERSIS a certain period ;

- data regarding Atelier DIVERSIS thereof or other privileged data.

SERVICE - Electronic commerce services conducted exclusively on the publicly available portions of the SITE , meaning the possibility of granting the customer to contract products and / or services using exclusively electronic means , including other means of distance communication .

CLIENT - The person who has access to CONTENT and SERVICE.

DOCUMENT - This information related to Terms and Conditions

DISTANCE CONTRACT - according to the definition contained in EO 34 of June 4, 2014 on consumer rights in contracts with professionals and amending and supplementing certain acts art. 2, Section 7: any contract between a professional and a consumer within a sales or service provision organized distance without simultaneous physical presence of the professional and the consumer, with the exclusive use of one or more means of distance communication up to and including the time the contract is concluded ;

TRANZACTION - collection or repayment of an amount resulting from the sale of a product / service by the Atelier DIVERSIS to a Customer , use of the card processor agreed by Atelier DIVERSIS or by bank transfer, regardless of the delivery method .

2. General

2.1. The document sets out the terms and conditions of using the site / content / services by the client , where it does not have another valid usage agreement, concluded between the DIVERSIS workshop and it.

2.2. The Customer undertakes to monitor the terms and conditions that can be updated , amended and supplemented. In case of disputes applicable terms and conditions available at time of order and notice thereof in writing to Atelier DIVERSIS.

2.3. The access to the service is only available by accessing public web site www.atelierdiversis.ro.

2.4. By using the site / content / service , customer is solely responsible for all activities arising from its use . It also liable for any damage , intellectual, electronic or any other made on the site, content , services Workshop DIVERSIS

2.5. If the user or client disagrees and / or support and / or revoke their accept given for the document, he will send an e -mail to This email address is being protected from spambots. You need JavaScript enabled to view it. .

2.6. If the customer cancels its agreement in favor of the DOCUMENT during the period of the Order, Workshop DIVERSIS will cancel the Order without further obligation of either part to the other .

2.7. This Site is addressed only to customers who have at least 18 years. The ability to order online is available to individuals with shipping address in Romania

3. Content

3.1. The content, as defined in the preamble, including, but not limited to logos, stylized , symbols, shopping , images , dynamic images , text and / or multimedia content on the site, is the exclusive property of the Foundation for abandoned children , thereof .

3.2. Customer is not permitted to copy, distribute , publish, onward transfer , modificate and / or otherwise alter , use, link to exposure , including any content in any other context than originally intended by Atelier DIVERSIS , including any content outside Atelier DIVERSIS site , removing signs that signify the copyright of the content DIVERSIS Workshop and participation in the transfer, sale, distribution of materials made by reproduction, modification or displaying the content only with the consent of Atelier DIVERSIS .

3.3. The customer can copy, transfer and / or use the Content only for personal or non- commercial purposes only if they do not conflict with provisions of this Document.

3.4. Any use of the Content is forbiden for purposes other than those permitted through the document or the accompanying user agreement , if one exists.

4. Contact for the customers

4.1. Atelier DIVERSIS published on the site a complete and accurate identification and contact for the Customer .

4.2. By using the contact form present on the site or service , the customer automatically allows Atelier DIVERSIS to contact him by any available means including electronic means .

4.3. Partial or total completion of the contact form and send it does not represent in any way a commitment by Atelier DIVERSIS for contacting the Customer.

5. Privacy policy

5.1. Atelier DIVERSIS may collect personal data on the pages of its sites, only with the voluntary consent of the Customer , for the following purposes:

- validation , dispatch and invoicing orders to him;

- after validation order for the transmission of information on products , delivery periods , cancellations or other problems of any kind relating to an order or a contract for services or products purchased by him ;

- to facilitate , upon request, access to the service ;

5.2. If the customer opts for online payment of the contract value of orders or authorization and sending transactions for settlement of card acceptance is achieved exclusively through the company PayPal trough the integrated solution ; PayPal is Atelier DIVERSIS’s software solution provider to facilitate electronic commerce, ie payment services, payment management and fraud protection. They accept all types of cards issued by Romanian and foreign banks VISA and MasterCard issuing banks with the condition to be activated for online payment.

5.3. Atelier Diversis does not seek any information on the Customer card or bank cards , which are processed directly on servers online payment service provider

5.4. The privacy policy of Atelier DIVERSIS refers only to data provided voluntarily by the Client exclusively on the site . Atelier DIVERSIS is not responsible for the privacy policy practiced by any other third party that can be reached through links, whatever their nature, outside the site.

5.5. Atelier Diversis ensures that a user's personal data collected through the contact form will only be used to communicate to resolve this problem .

5.6. Atelier Diversis is not responsible for any damage that may endanger the security of the server that hosts the database that contains the data.

6. Online sales policy

6.1. Access to the service

6.1.1. The access to the service is allowed for any customer .

6.1.2. To have access to the service, the Customer must accept the stipulations of these terms and conditions.

6.1.3. Atelier Diversis may refuse an order after prior notification to the Customer without any obligations between the parties and without some could claim damages for the following situations:

- failure / invalidation of the online transaction;

- not-accepting the card client / transaction from the issuer bank;

- providing incomplete or incorrect information by the Customer;

- the customer’s activity can damage the site www.atelierdiversis.ro, the Foundation for abandoned children and / or partners;

- consecutive failed deliveries by the fault of the Customer;

- other legitimate reasons (eg . : placing and unjustified revoking more than three orders within 30 days).

6.2. Products and services

6.2.1. Atelier Diversis may publish on its site information about products, services and / or promotions to a certain period and while stocks last.

6.2.2. Products and / or services purchased through the service are exclusively destinated for the personal use of the Customer.

6.2.3. Atelier Diversis may limit the ability to purchase products or services available on site at a time, one or more customers, on reasonable grounds.

6.2.4. All charges for products or services on the site are expressed in lei (RON).

6.2.5. Invoicing of products purchased RON is made exclusively using information from the customer in the form intended . Atelier DIVERSIS is not responsible for the accuracy of the information provided by the customer for the invoice. Invoices are issued for payments upon receipt of products. For corrections (cancellations, return) billed for cancellation . All bills are included in the tax statements . No corrections are allowed only changes in the invoices and within the specified limits .

6.2.6. The payment for the products and / or services purchased through the service can be done both online debit card and delivery by courier or romanian post office only in cash.

6.2.7. In case of online payment Atelier DIVERSIS is not / can not be held responsible for any other additional cost borne by the customer, including but not limited to fees for currency conversion applied by the card issuer thereof, where currency issuance thereof differs of RON. The responsibility for this action is beared only by the client .

6.2.8. The images of the products and / or services Atelier DIVERSIS reserves the right to use other products (accessories / etc) that may not be included in product costs and, therefore, will not be delivered to purchase products . In this case, it is stated expressly in describing what good is selling products and mark and image.

6.2.9. In the exceptional case when Atelier DIVERSIS will not honor some of the products , it will notify you by e- mail client , giving him one of the alternatives :

a. cancel the order or the out of order product that can not be delivered

b . receiving loans on website activity under certain conditions which will be used to purchase products only www.atelierdiversis.ro

6.3. Online order

6.3.1. The customer may place orders for products marketed at a time , exclusively on the site, all with limited time or quantity. The price displayed on the site at the time of the order will not change , being firmly. For an offer that expired, orders can no longer be placed.

6.3.2. By checkout the order the Customer agrees that all data provided by them, necessary for the purchase are accurate , complete and true to the date of order , referred to in this document and issued the order.

6.3.3. The moment of closing the contract is the time when the customer places the order. However, Atelier DIVERSIS is entitled to contact the customer by any means available / accepted by Atelier DIVERSIS ( phone or email) to confirm the personal order. In this situation, if the order is not confirmed within 5 ( five) working days , it is automatically canceled.

6.3.4. If the customer cancels an order with payment made in advance by bank transfer confirmed or online solution for payment card and the card issuing bank Client authorized bank transaction amount will be reimbursed by Atelier DIVERSIS in within 14 days of the date on which Atelier DIVERSIS aware of this.

6.3.5. A placed order can be changed only under the following circumstances and at client’s request . Customer shall request this in writing by sending an e- mail to This email address is being protected from spambots. You need JavaScript enabled to view it. , clearly stating the request and order number.
a. The customer quit a product and notify DIVERSIS workshop before shipping the order
b. Increasing the amount of an existing product in an order, products that are in stock at the time of the request to supplement the order.
c. Late delivery within two weeks of delivery over the maximum.
d. Change delivery address
e. Aggregation of orders (valid only for orders with cash on delivery ) with delivery periods close ( maximum one day to the last day of interval difference )
f. Update the payment method
g. Change the data for billing

6.3.6. Orders can not be changed , if the customer chooses to pay online to their value.

6.4. Phone order

6.4.1. The customer can make telephone orders . Customer may require modifications for orders placed online by phone.

6.5. Contract and finalizing

6.5.1. Atelier Diversis issue and send to the Customer all necessary documents proving the purchase of products / services by the Client as required by law.

6.5.2. Atelier Diversis facilitates information to the customer on the stage of finalising his command by sending an e- mail to the address indicated by the information . Invoice contains all the particulars required under Article 155 Tax Code.

6.5.3. The contract plus documentation proving delivery to the Customer of the package by courier ( AWB signed ) by Atelier DIVERSIS becomes Contract honored.

6.5.4. The contract is fixed . It will be considered terminated when the parties will be executed mutual obligations in the terms and conditions set forth herein.

6.5.5 Where there are differences between the list of products delivered and contents of the package , the customer is obliged to notify AtelierDIVERSIS and mailbox (if the finding was made in his presence ) within 24 hours of receiving the package , by phone or by e- mail This email address is being protected from spambots. You need JavaScript enabled to view it. to address the details of the (photo , explanations etc ) .

6.6. Transport

6.6.1. Deliveries to customers the products acquired from Atelier DIVERSIS is conducted via courier or via romanian post office.
The price charged by Atelier DIVERSIS for delivering the products is 25 RON if the package is sent via courier, and 15 RON  if the package is sent via romanian post office.

Under certain conditions Atelier DIVERSIS can provide free transport (depending on order value or other promotional activities ) .

Atelier DIVERSIS can not be forced in any way to provide free transport if the client does not meet the standard of Service www.atelierdiversis.ro

6.6.2. The delivery time of an order is communicated to express its placement within days and is influenced by : the production time , existing materials in stock , order processing times , working days of the month , the number of products etc.

Deliveries will be made within the period usually made ​​when ordering ( ranging from 2 days to 8 weeks ) and Customer may obtain information on the delivery status at any time. If the product can be delivered in excess of the aforementioned period , Atelier DIVERSIS will immediately inform the customer and offer two options :

The customer may be waived ( in writing) to / product either accept the new proposed delivery date . In the event that the payment was made in advance prior to the delivery, amounts paid will be refunded in full accordance with the law , no later than 14 days from the termination date .

6.7. Waiver contract and product return

6.7.1. The customer is entitled to receive all consideration paid for products in the following situations:

6.7.1.1. The product exhibits severe damage rendering it non-compliant;

6.7.1.2. The delivered products are different (specifications, quantity, etc. ) against the order placed ;

6.7.1.3. The products have manufacturing defects

6.7.2. Atelier DIVERSIS’s customer will not be able to return products purchased and / or will not claim any damages / compensation if the returned product is not in the same condition it was delivered ( with documents that accompanied him with all the components ) .

7. Defraud

7.1. Atelier Diversis do not ask the customer or user by any means of communication information relating to confidential data , bank accounts / cards or passwords .

7.2. The customer assumes full responsibility for its disclosure of confidential data to a third party .

7.3. Atelier DIVERSIS disclaims any responsibility, where a customer would be / is prejudiced in any way by a third party that claims it is / is Atelier DIVERSIS interests .

7.4. The customer will inform Atelier Diversis of such attempts , using the contact information .

7.5. Atelier DIVERSIS’s communications made ​​by electronic means of distance communication contain complete identification of the sender or links to them at the time of transmission content.

7.6. The following purposes will be considered an attempt to defraud the site / content and / or Atelier DIVERSIS . Workshop DIVERSIS reserves the right to trigger criminal prosecution against those who (have) tried , or ( u ) achieved this (these) aim (s ):

7.6.1. to alter or modify site content or any correspondence sent by any means by the Atelier DIVERSISto the customer.

7.6.2. to affect performance server that runs the site.

8. Responsibility limits

8.1. Atelier Diversis can not be held liable in any way before using any customer site or its contents , other than according to Articles constituting Terms and Conditions.

9. Litigation

9.1. By using / visiting / viewing / etc of the website by accessing and / or sending by any means (electronic , phone, etc ) , Customer agrees at least with the " Terms and Conditions" .

9.2. Any dispute regarding the present Terms and Conditions that might occur between Customer and Atelier DIVERSIS will be solved amiably.

9.3. Any dispute of any sort that might arise between Client and Atelier DIVERSIS be resolved amicably. If it will not be possible , the conflict will be resolved by the competent court at the seat Atelier DIVERSIS / Foundation for abandoned children, according to Romanian laws in force.

9.4. This document has been drawn and will be interpreted in accordance with Romanian law .

10. Final provisions

10.1. Atelier Diversis reserves the right to make any changes to these provisions and any changes in site / its structure / service and any content without prior notice to Customer.

10.2. Within the Terms and Conditions Atelier DIVERSIS not be held responsible for any errors occurring on the site for any reason, including because of changes, settings, etc., that are not made by the site administrator.

11. Contact and other informations

11.1. If there are questions or suggestions about Atelier DIVERSIS, please contact us at 0740.757.109 and 0741.124.473 phone number, Monday to Friday program 08: 00-16: 00 or by e-mail the This email address is being protected from spambots. You need JavaScript enabled to view it. .

11.2. Any comments, questions, feedback, ideas, suggestions or other communications or information or on site www.atelierdiversis.ro, or improve its functionality will remain the property of the Foundation for abandoned children.